CMO Asia is dedicated to high-level knowledge exchange through Leadership & Networking amongst brand decision makers across industry segments. CMO Asia considers its various patrons invaluable as they guide and provide vision and leadership to make a difference to the industry at large.
Along with being Asia’s single most important global platform to promote world-class retail practices, the focus of Asia Retail congress, organized by CMO Asia was to discuss and influence the issues for change. The Asia Retail Congress is aimed at company chairs, presidents and CEOs from leading international and national retailers, directors of international and national retailers, directors of international brands who believe in making change happen. As a part of the event, Retail Excellence awards are presented to brands from across versatile sectors that have been proving themselves with a mark of excellence.
At this award ceremony, marking another significant milestone, TOTOODO, India’s first and largest multi branded repair and service store for smartphones, tablets and laptops was awarded the Retail Excellence award in the Mobile And Telecom Services category from the CMO Asia organization. This prestigious award is recognised across Asia, Africa and GCC countries.
TOTOODO as a leader in this sector has been continuously indulging in creating basic systems and processes to follow. To mention a few, the organization provides the facility of pick-up and drop off the gadget before and after servicing it. All services also come with support of 30 day warranty on parts replaced. In addition, all outlets ensure to generate a 32-parameter post-service quality check report where the consumer will verify and confirm the functionality of the gadget post repair/service with TOTOODO. These factors not only create value to customers but also ensure best-in-class non-compromised service to everyone.